Yeah, I'm bitter. Fedex lost a pricey purchase of mine two months ago and tried to blame it on the sender (really? well, they have the receipt from when they sent it to y'all...). I think the following is an excellent sort of retaliation. I might have to send my own package.
The sender says:
"Last week FedEx failed to deliver my ISTD submission from Australia to London. They had my package in their store all week and failed to notify me that it had not been sent! So, along with a letter of complaint, they will receive the box (which never got sent) covered with hand-drawn type expressing my anger. Typomania at its worst!"